Returns & Exchanges
At Sea Level, we want you to feel confident in your coastal style, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your selection isn't quite right, we make the exchange and refund process as seamless as a calm tide.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hangtags and hygiene seals are intact to qualify for a full refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing